How safe is email?  As to email, it is possible that a system administrator at the company hosting your email could potentially read your mail. In addition, email moves through the Internet on servers controlled by thousands of government, education and private sector organizations. It is possible, though unlikely, that a system administrator somewhere in that path could capture and read email.

If you want to be very careful, you should encrypt your email, especially if the content is highly confidential. This is particularly true in a corporate environment for sensitive subjects like legal documents and information. Encryption is a way to scramble the data with a mathematical process, called an algorithm, and a digital key that you control. Only people that have your key can read your encrypted email.

How Secure are Text Messages:

Text messages and voice are encrypted while in the air. Mobile operator managed wireless networks are secure and maintained by IT professionals, and the carriers put very strict controls in place to prevent individuals from misusing network technology. It is extremely unlikely an individual text message would be read, and it would take high level system administrator access to do it. Since U.S. law requires that all telecommunications carriers and equipment providers enable government law enforcement agencies to conduct lawful surveillance when needed, however, the capability clearly exists.

Our Site Security:

If you are sending highly confidential information to someone, like your client for legal services for example, a very safe practice is to use our online messaging rather than your normal email account. This is far more secure than using regular email, because your message is encrypted between your PC and our server as it travels through the Internet. Be sure to look for https:// in the browser address bar. The “S” is for secure.  An SSL certificate serves as an electronic “passport.” It establishes the website’s authenticity and credibility and enables the browser and Web server to build a secure, encrypted connection.  Once on our SSL-protected page, the following visual indicators appear to show you that the site is secure and to give the confidence to proceed:

•A “padlock” icon in the browser’s status bar
•The https:// prefix in the URL

If you ever receive an email or mobile text message asking you to click on a link and enter in your account information, delete it immediately. It is a phishing scam. In addition, never communicate sensitive personal information like your user name or password in emails or over SMS.